Privacy Policy
Effective January 1, 2026
Stonebridge Epoxy Floors of West Odessa, westodessaepoxyflooringandconcretepolishing.com, info@westodessaepoxyflooringandconcretepolishing.com
Who we are and what this policy covers
Stonebridge Epoxy Floors of West Odessa is a flooring contractor in West Odessa, TX. This policy explains what information we collect through this website, how we use it, how long we keep it and what you can ask us to do with it.
It covers every page on this site, including the home page, our service and city pages, our About page and our contact page. It also covers what you tell us when you call or email us about a job. It doesn't cover other websites we link to, because those sites have their own policies.
Information you give us
When you fill out our contact form, call us or email us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the property, and details about your floor or project. It can also include photos you send us.
Our contact form is run by an outside form service. That service receives what you type so it can pass it along to us, and it handles that information under its own privacy terms.
Please don't send payment card numbers, Social Security numbers or similar sensitive details through the form or by email, because we don't need them to give you an estimate.
Information collected automatically
Like most websites, ours collects some information on its own when you visit. That can include the pages you view, how long you stay, the site that sent you here, your browser and device type, and a rough location based on your IP address.
We use analytics tools to collect this so we can see which pages people find useful and fix the ones that aren't working. This information tells us how the site is used, not who you are by name.
Cookies and how to control them
Cookies are small files your browser stores so a website can remember your visit. Our site and the analytics and form tools it uses may set cookies to keep the site working and to count visits.
You can block or delete cookies in your browser settings at any time. The site will still work for reading pages and calling us, though some features, like the contact form, may not work as smoothly.
How we use your information
We use what you send us to answer your question, set up an estimate at your property, give you a quote, schedule and do the work, and follow up after the job is done.
We use site visit information to understand how people find us and to make the site easier to use.
We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing. If we ever send you a message that isn't about your job, you can tell us to stop and we will.
Who we share it with
We share information only with the companies that help us run the business and this website, such as our website host, our form service and our analytics provider. They get only what they need to do that work for us.
We may also share information if the law requires it, to protect our rights or someone's safety, or if the business is sold or changes hands, in which case this policy would still apply to what you've already given us.
How long we keep it
We keep your contact and project details for as long as we need them to answer you, finish your job and keep ordinary business records, such as invoices, tax records and records we'd need for any work we stand behind later.
When we no longer need the information, we delete it or remove the parts that identify you. Site analytics data is kept by the analytics provider for its own set period and is then removed.
How we protect it
We limit who can see your information to the people who need it to handle your job, and we use reputable service providers that protect the data they hold.
No website or email system is completely secure, so we can't promise that information sent over the internet will never be exposed. If you'd rather not send something online, call us and we'll take it over the phone.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record for legal, tax or warranty reasons, and if so we'll tell you why.
Depending on where you live, the law may give you more rights over your information. We'll honor the ones that apply to you.
We'll check that a request really comes from you before we act on it, so nobody else can see or change your information.
Children's privacy
This website is meant for adults arranging work on their homes and businesses. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, tools or practices change. The current version will always be on this page, and any changes apply from the time we post them.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (432) 280-0038, send us a note through our contact page, or email us at the address shown on this site. We respond within 1 business day.
Our hours are Mon–Fri: 7 AM–10 PM and Sat–Sun: 8 AM–9 PM. You can read more about who we are on our About page.